Valet/Welcome Ambassador
Join our Front Office Team as a Valet/Welcome Ambassador where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Forbes, Michelin (Two Keys), AAA 4-Diamond, and T&L’s World's Best Hotel.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.
This position will work shifts both as a Welcome Ambassador and Valet. This position is available year-round or for a seasonal term.
The Welcome Ambassador is responsible for controlling and guiding the arrival process for guests and staff at the Inn’s entrances; ensuring only authorized guests and staff are on property, and to coordinate with various areas of the hotel to ensure public area occupancies are maintained.
Valets work with our Chief Concierge, in assisting our guests and ensuring their experience at the Wickaninnish Inn is all it can be. Valets are responsible for greeting each and every guest upon arrival, operating our shuttle and introducing guests to the Guest Services Representative Team for Check-in.
As a Valet/Welcome Ambassador you will:
- Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards.
- Welcome, control, and guide the arrival process for guests and staff at the Inn’s entrances.
- Radio coordination with other areas of the hotel.
- Maintain required documentation for arrivals.
Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:
- Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
- Clear, effective radio communication.
- Ability to work AM and PM shifts
- Ability to work outdoors, standing for long periods of time.
- Sound judgement and ability to work alone.
- A professional and groomed appearance is required.
- The flexibility to work evenings and weekends.
- A familiarity with services and activities offered in Tofino, Ucluelet and Vancouver Island.
- A valid Class 5 Driver's License.
- The ability to carry and transfer up to 40lbs.
- The ability to drive both standard/manual and automatic vehicles.
- The desire and ability to "sweat the small stuff".
A mutual understanding of your employment duration will be determined during your interview
Salary/Wage: $19.00 per hour Valet/ $20.00 per hour as Welcome Ambassador
How to Apply:
To apply for this career opportunity, please fill out the application form below and upload your resume with a letter of intent. By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.